Natural language processing (NLP) is a field of computer science and linguistics on the interactions between computers and human languages. While NLP is a relatively recent area of research, it has already been utilized in a range of applications and technologies with considerable success, and its use will become increasingly more widespread in the future. At the forefront of technology, Artificial Life has developed NLP applications that aim to put the power of NLP to use for the public and businesses.
SmartEngine is the core component that equips products with the ability to communicate with users in natural language text or speech. The SmartEngine functionality is based on several intelligent modules that include natural language understanding and processing.
In the past, natural language understanding and processing software programs were written to understand exact sentence structures. Artificial Life’s SmartEngine has taken a great leap forward by providing a software solution that understands the major goals and intentions of the user, thereby creating an interactive conversation.
WebGuide is an intelligent, friendly, conversational smart bot. It communicates with web visitors using natural language and seamlessly guides them through websites.
While interacting with users in real time, WebGuide introduces new and relevant subject matter. WebGuide not only gives information but also functions as an active participant in the conversation. Moreover, all interactions between users and bots are logged to transcripts. This provides a wealth of detail that can be used to build robust customer profiles.WebGuide includes:
Smart bots are intelligent software products that integrate computer interaction and natural language understanding to bring a human-like presence to the points of contact between a company and its customers, partners, suppliers, and employees.